Frequently Asked Questions

Yes. We provide 24 hour emergency locksmith services across Singapore, including weekends and public holidays.

Response time depends on location and traffic conditions, but we aim to reach customers as quickly as possible islandwide.

We use professional non-destructive techniques whenever possible to avoid damage.

Common emergency situations include being locked out of your home or office, broken or jammed keys, malfunctioning locks, or doors that cannot be secured properly.

Yes. We provide emergency broken key extraction services and can repair or replace the lock if required.

In many cases, yes. We aim to unlock doors using non-destructive methods so the existing lock can still be used if it is in good condition.

Yes. We provide emergency assistance for digital and smart lock failures, including unlocking, troubleshooting and on-site repair when possible.

Emergency service rates may vary depending on timing and complexity, but we always explain pricing clearly before any work begins.

For security reasons, we may request reasonable proof of occupancy or ownership where applicable before providing unlocking services.

Yes. We explain pricing clearly before work begins, with no hidden charges.

Cost depends on the type of service and lock involved. Contact us for an accurate quotation.

No. Locksmith pricing depends on the situation, lock type and work required. We do not list fixed prices online as every case is different.

Pricing is determined after understanding your issue, such as the lock type, condition and service required. This allows us to provide an accurate quotation.

In most cases, we will analyse the situation based on the information you provide and communicate the estimated cost clearly via call or text before dispatch.

Yes. The locksmith will confirm the final price on-site before starting any work. No work is carried out without your agreement.

Locksmith work varies greatly depending on the lock, door condition and complexity. Providing a fixed price without assessment may lead to inaccurate quotations.

No. All charges are communicated clearly before work begins. There are no hidden or surprise fees.

Emergency or after-hours services may have different rates depending on timing and complexity, but all charges are explained upfront before proceeding.

Yes. Pricing may vary depending on the type of lock, brand, security level and the work required, such as repair, replacement or installation.

We accept commonly used payment methods in Singapore. Payment details will be shared once the service is confirmed.

Yes. We install, replace and upgrade residential door locks, including digital and smart locks.

Yes. Rekeying is recommended when moving into a new home or if keys are lost.

Yes. We provide residential locksmith services for HDB flats, private condominiums and landed properties across Singapore.

Yes. Rekeying or replacing locks is recommended when moving into a new home to ensure you have full control over access.

In most cases, yes. We use professional non-destructive techniques to unlock residential doors safely.

Yes. We repair many types of residential locks that are loose, jammed or not functioning properly.

Yes. We provide key duplication and replacement services for residential locks, depending on the lock type.

Yes. We install and replace digital and smart locks for homes after checking door compatibility.

Yes. We handle a wide range of residential locks including bedroom doors, gates, cabinets and mailboxes.

Yes. We provide broken key extraction services and can repair or replace the lock if necessary.

You should consider replacing your locks when moving into a new home, if keys are lost, when locks are worn or faulty, or when upgrading to better security such as digital or high-security locks.

Rekeying is suitable when the lock is in good condition but you want old keys to stop working. Replacement is recommended if the lock is damaged, outdated, or you want to upgrade security.

Yes. We replace and upgrade locks for HDB flats, condominiums and landed properties across Singapore, including main doors, bedroom doors, gates and letterbox locks.

In most cases, yes. Our locksmith will assess your door and recommend compatible lock upgrades without unnecessary door modifications.

Yes. We upgrade traditional mechanical locks to digital or smart locks and ensure proper installation, alignment and testing.

Most lock replacements take between 30 to 60 minutes, depending on the lock type and door condition.

Yes. We supply and install many trusted lock brands and can advise on suitable models based on your door type and security needs.

We use professional installation methods and aim to avoid unnecessary drilling or damage whenever possible.

Yes. We work with homeowners, tenants and landlords to provide suitable lock replacements and upgrades for rental units.

Yes. If your lock is jammed, broken or cannot be secured, we provide emergency lock replacement services across Singapore.

Yes. We use specialised tools to unlock vehicles safely without damage.

Yes. We provide car key replacement, duplication and programming services.

Yes. We safely remove jammed or broken keys and repair the ignition if required.

Yes. We provide islandwide automotive locksmith services for car lockouts across Singapore.

Yes. We specialise in unlocking vehicles safely when keys are locked inside the car.

Yes. We service a wide range of Japanese, Korean, continental and other vehicle brands commonly found in Singapore.

Yes. If your car remote is not responding, we can help unlock the vehicle safely using professional automotive unlocking methods.

Yes. We assist customers at public car parks, private buildings and roadside locations across Singapore.

Yes. We design and install master key systems for offices and commercial properties.

Yes. We provide emergency commercial lockout services across Singapore.

Yes. We repair and replace glass door locks, floor springs and roller shutter locks.

Yes. We provide commercial locksmith services for offices, retail shops, warehouses and industrial units across Singapore.

Yes. We provide urgent lock changes, rekeying and access control solutions for commercial properties.

Yes. We assist with safe opening, repairs and combination changes for commercial and office safes.

Yes. We provide commercial locksmith services after office hours, including nights, weekends and public holidays.

Yes. We assess door compatibility and install smart locks on most existing doors.

Yes. We troubleshoot and repair many types of digital and smart lock issues.

We provide emergency unlocking and repair services if your smart lock malfunctions.

Some smart lock models allow installation with minimal or no drilling, depending on the existing door and lock setup.

Most smart locks provide low-battery alerts and have emergency power or backup access options. If the lock still fails or you are unable to unlock the door, you can contact us for professional unlocking and assistance.

Yes. We replace older or faulty digital locks and can upgrade them to newer smart lock models.

Smart locks provide good security and convenience when properly installed, but like all technology, they are not without limitations. Digital systems can be affected by technical faults or vulnerabilities, which is why many homeowners still prefer to combine smart locks with traditional mechanical locks for added reliability.

Yes. Smart locks are commonly used together with existing gate locks for layered home security.

Yes. Our locksmiths provide islandwide service across Singapore.

You can contact us by calling or WhatsApping our hotline (+65 8800 4444), and we will advise and arrange assistance accordingly.